CSCP – the Customer Self-care Portal is a recently developed company application. Many agents still new to CSCP, and this training will answer many questions pertaining to it. providing a glimpse into the basic functionality of the application, making it easy for customers to use the tool to learn some information about products and how agents can use it to provide better service to customers. Expect more new features in the future.
Date: 1 July 2021
Time: 3pm Thursday
Venue: Online Training 线上课程
Language: Mandarin 华语
Speaker: Chan Ka Yan
富贵客服自助平台简报会
CSCP- customer self-care portal 是公司近期推出的一个应用程式。很多代理对于CSCP还是很陌生，课程内容将揭开CSCP的神秘面纱，窥探该应用程式的基本功能，顾客如何可以轻松的使用与该工具，了解本身所购买产品的一些详情，也让代理了解如何使用该工具给顾客提供更完善的服务。未来还会继续增加一些新功能，敬请期待。
