+ The core values of service
+ Understand the importance of service
+ Service attitude that customer absolutely cannot accept
+ Service attitude that customer expect
+ Present products and service responsibly without exaggeration, concealment and deception.
+ The concept of after sales service
+ Impress customer through all- out service attitude in the new normal business environment
“我说我所做，我做我所说” 服务态度
+ 服务核心价值
+ 明白服务重要性
+ 客户绝對不能接受的服务态度+
+ 客户期望的服务态度
+ 负责任的呈现产品与服务，避免夸大，隐瞒，欺骗
+ 售後服务的概念
+ 如何在新常态经商环境下，全力以赴，让客户對自己的服务态度留下深刻印象
Date : 20 Nov 2020
Time : 3pm Friday
Venue : Online Training 线上课程
Language : Mandarin 华语
Speaker : Alex Kong
