The Nirvana Memorial Park (Penang)'s West Lake Garden nestles on the foothill of Kek Lok Si Temple, of the Pearl of the Orient. The biggest Mahayana Buddhist Temple in Asean. The establishment is embraced by fetching mountains and charming rivers that conjure up a picturesque ambience.
单元4 服务心态系列 ： 卓越服务5步骤
客服服务的热忱
Chapter 4 : Being Committed & Attentive to Customers
倾听客户的需求
Listen to identify your customer’s needs
提取有用的信息
Draw out information
同理心和关怀
Acknowledge feelings and show empathy and care
Date: 6 Oct 2020
Time: 2pm Friday
Language: Mandarin 华语
Venue: Online Training 线上课程
Speaker: Woo Man Loong
